Frequently asked Questions – Reception Counters Australia

Australian Made Reception Desks and Counters - Order online now for Australia Wide Delivery or Call 1300 581 733

Frequently asked Questions

Q) What is the cost to assemble your reception counters?

A) All of our counters are shipped fully assembled so all you need to do is to move it into place and start to use it.

Q) Why can you not quote freight via the website. 

A) Due to the fact that our counters are shipped fully assembled and Australia is such a big place we need to quote on regional deliveries. Generally we endeavour to get delivery quotes back within 2 hours during business hours and next business day outside business hours.

Q) Why are your counters sold assembled?

A) We don't believe in Flat-packed furniture as there are too many compromises in design and generally flat packed commercial furniture needs to be professionally assembled which can be expensive and difficult.

Q) How are your counters packed and shipped?

A) All counters are shipped on a wheeled wooden skid. The counter is triple wrapped in Heavy duty Bubble Wrap, Thick Cardboard and Heavy Duty Cling Film and all critical edges have heavy duty cardboard corner protectors.

Q) I urgently need a counter. What are my options?

A) We have 5-6 models which we keep in stock which can be despatched within 2 - 3 days. If these don't suit please call us to discuss which counters can be made and sent quickly. Call us on 1300 581 733 to discuss or send us an email at

Q) Why do you not keep stock of all your counters?

A) We have 100's of different counters for sale and use the latest technology to allow us to quickly make to order saving us from keeping large inventories allowing us to innovate quickly.

Q) Do you make custom counters?

A) We sure do! Our recommendation is to try and base your customisations around an existing model. We can customise size, design, layout, materials etc. Please call us to discuss your requirements and we will send you through a obligation free quote and design. Call us on 1300 581 733 to discuss or send us an email at

Q) Do you have a showroom?

A) We are a purely internet based business to keep costs low and do not have a showroom. However please contact us to check if we have the model your are interested in production or we may have a customer that has the model desk you are interest in that is local to your area. Call us on 1300 581 733 to discuss or send us an email at